Warranty
Deal Decor Basic Furniture Benefits
Thank you for your interest in our products! We want to ensure that we provide the best prices possible for our customers. To achieve this, we focus on high-quality items without offering long-term warranties. This approach allows us to keep costs down while still delivering great value. If you have any questions about our products or their durability, we are happy to help!
Return Policy
Return Policy
We want you to be satisfied with your purchase. If an item is damaged upon delivery, we are happy to offer an exchange for the same model (no changes in model or color). To qualify for an exchange, all damages or claims must be reported within 48 hours of delivery, and photo documentation is required.
Please note that exchanges are only granted for manufacturer's defects. Deal Decor reserves the right to either repair or replace the item depending on the specific circumstances.
If an item is missing parts, such as hardware, Deal Decor will mail the missing parts directly to the customer’s home.
Important: If a replacement is necessary, the original packaging must be kept. Without it, an exchange will not be granted.
- Colors may vary slightly from the photo because of photography and printing tolerances.
- Foam will soften slightly.
- Sizes are stated in U.S. standard measurements while the actual sizes are manufactured using the metric system. Therefore the sizes may vary slightly.
- Dissatisfaction due to buyer’s remorse.
- Improper maintenance or improper use resulting in damage.
- Any product modifications not authorized by Deal Decor.
- Floor samples or products designated "AS IS" at the time of purchase
- Minor variations or differences between floor samples or printed illustrations and your furniture
- Furniture used for commercial, institutional or rental use.
- Normal wear and tear.
- Damages incurred during transportation.
- Damages incurred during assembling or maintenance.
- Damages incurred by accidents or abuse.